2013 Electronic Prescribing Payment Adjustment Hardship Exemption Requests Will Continue to be Accepted Until 11:59pm ET on July 2

Due to scheduled web maintenance, eligible professionals will be unable to access the Communication Support Page to submit requests for significant hardship exemptions to the 2013 Electronic Prescribing (eRx) Incentive Program payment adjustment beginning at 8pm ET on Friday, June 29 until 11:59pm ET on June 30. Because this maintenance directly impacts the June 30, 2012 deadline, CMS is extending the submission date for hardship exemptions until 11:59pm ET on July 2. Also, you may have experienced some unexpected challenges accessing the Communication Support Page recently, but the issue has been resolved. Moving forward, please use the link below to ensure you are accessing the secure Communication Support Page properly. CMS cannot be responsible for eligible professionals who access our site via a different link; we cannot guarantee that the data will be stored and saved in our database for processing. To be assured that we receive your hardship exemption request, use the link provided below by 11:59pm ET on July 2.  https://www.qualitynet.org/portal/server.pt/community/communications_support_system/234 CMS would like to advise eligible professionals who experience difficulties accessing the Communication Support Page outside of the maintenance hours stated above to please contact the QualityNet Help Desk. QualityNet Help Desk – Monday through Friday, 7am to 7pm CT  General CMS Physician Quality Reporting System and eRx Incentive Program information  Portal password issues  Feedback report availability and access  PQRS-IACS registration questions  PQRS-IACS login issues o Phone: 866-288-8912 o TTY: 877-715-6222 o Email: [email protected]

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